Privacy Policy
Nicole Rush, Naturopathic Doctor, is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information, including SMS communication and online booking.
Information We Collect:
We collect the following types of personal information when you interact with our website, booking system, and SMS messaging service:
Personal Details: Name, phone number, and email address
Appointment Information: Date, time, and service booked
Communication History: Messages exchanged via SMS or email
Payment Information: If applicable, processed securely through our payment provider (we do not store payment details)
How We Use Your Information
We use your information to:
Schedule and confirm appointments
Respond to inquiries and provide direct communication
Process payments securely (if applicable)
Improve our services based on usage insights
Online Booking & Automated Messages
Clients can book appointments directly through our website at www.nicolerushnd.com.
Automated appointment reminders and notifications are sent through Jane, our booking system. Clients opt into these notifications when booking.
SMS messages from the business line (226-476-3158) are manually sent and used for direct communication only.
SMS Messaging (Business Line: 226-476-3158)
By providing your phone number, you consent to receiving messages from Nicole Rush, ND. These are manually sent and are not automated.
Opt-Out: Reply STOP at any time to stop receiving messages. You will receive a confirmation message that no further texts will be sent.
Help: Reply HELP or contact us at info@nicolerushnd.com for assistance.
Standard message and data rates may apply.
Data Security & Confidentiality
We take appropriate security measures to protect your personal information. To prevent unauthorized sharing of user data, we:
Restrict access to personal data to authorized personnel only.
Conduct regular audits to ensure compliance with our data protection policies.
SMS and email communications are not encrypted, so we encourage you to avoid sharing sensitive medical details via text.
We do not share or sell your personal information to third parties.
Your Rights
You have the right to:
Request access to your personal data
Update or correct your information
Request deletion of your records (where applicable)
To make a request, email info@nicolerushnd.com.
Terms & Conditions
By using our services, including our website, online booking, and SMS messaging, you agree to the following terms:
Service Use
Our website provides information about naturopathic services and allows for online appointment booking.
SMS messaging from our business line (226-476-3158) is used for direct, manual communication only.
Booking & Appointments
Appointments can be booked online at www.nicolerushnd.com.
Cancellations or rescheduling must be done at least 24 hours in advance. Fees may apply for late cancellations.
SMS Consent & Opt-Out
By providing your phone number, you agree to receive SMS messages related to your care.
You can opt out at any time by replying STOP. You will receive a confirmation that no further messages will be sent.
Users will receive a confirmation text for most SMS messages sent. Users may receive messages up to twice a week, depending on appointment schedules and inquiries.
Payment & Fees
Fees for services are clearly outlined during booking.
Payments may be required at the time of booking or appointment.
Payment processing is handled securely through a third-party provider (we do not store payment details).
Privacy & Security
Communications via SMS or email are not encrypted.
Our Privacy Policy explains how we handle your information.
For any inquiries regarding our Privacy Policy or Terms & Conditions, please contact us directly at:
130 High St. London, Ontario. N6C 4K4
226-476-3158